Zero-shot ticket classifier — 40 token budget

The prompt

Write a zero-shot classification prompt that sorts a support ticket into Billing / Bug / Feature Request / Account Access — using no more than 40 tokens for the instruction itself, and no few-shot examples.

Expected result

Consistently correct classification across a batch of test tickets, using an instruction under the 40-token cap and zero examples.

Why it works

Removing few-shot examples forces you to lean entirely on wording precision — the challenge is getting reliable accuracy without the safety net of examples.